Privacy Policy

Last Updated: June 4, 2026

1. Introduction

This Privacy Policy describes how DigiWallet Payment Integration ("we", "our", or "us") collects, uses, and protects your information when you use our payment processing service integrated with GoHighLevel.

By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Payment Information

• Phone numbers used for DigiWallet payments
• Transaction amounts and details
• Payment status and confirmation data
• Order IDs and transaction references

2.2 Contact Information

• GoHighLevel contact IDs
• Customer phone numbers (for payment processing)
• Email addresses (if provided through GoHighLevel)

2.3 Technical Information

• IP addresses
• Browser type and version
• Device information
• Usage data and timestamps

3. How We Use Your Information

We use the collected information for:

• Payment Processing: To process payments through the Telepin/DigiWallet system
• Transaction Management: To track and manage payment transactions
• Customer Support: To provide customer service and support
• Security: To prevent fraud and ensure secure transactions
• Compliance: To comply with legal obligations and payment regulations
• Service Improvement: To improve our service and user experience

4. Data Sharing and Disclosure

4.1 Third-Party Services

We share information with:

• Telepin/DigiWallet: To process payments and verify transactions
• GoHighLevel: To integrate with your CRM and provide payment services
• Payment Processors: As necessary to complete transactions

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of data in transit (HTTPS/SSL)
• Secure storage of sensitive information
• Access controls and authentication
• Regular security audits and updates
• Compliance with payment industry security standards

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Transaction records are typically retained for a minimum of 7 years as required by financial regulations.

7. Your Rights

Depending on your location, you may have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Portability: Request transfer of your data
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain session state
• Remember user preferences
• Analyze service usage
• Improve security

You can control cookies through your browser settings.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

13. Governing Law

This Privacy Policy is governed by the laws of Belize. Any disputes arising from this policy will be resolved in the courts of Belize.